Shipping policy

At Nesian Minis, we pack and ship your orders with care so your minis can enjoy their pieces as soon as possible.

Processing Time

  • Orders are processed within 2–4 business days.

  • You’ll receive a confirmation email with tracking once your order has shipped.

Shipping within Australia

  • All orders are shipped from Brisbane, QLD via Australia Post.

  • *Standard shipping: 3–8 business days (depending on your location)*

  • *Express shipping: 1–4 business days (depending on your location)*

International Shipping

We currently only offer shipping to AUSTRALIA and NEW ZEALAND, we hope to expand internationally later on. 

Incorrect Shipping Address

Please double-check your shipping details at checkout.

  • If you spot an error, email us immediately at [your email]. If your order hasn’t shipped, we’ll do our best to update it.

  • Once an order has been dispatched, we are unable to change the address. Nesian Minis is not responsible for parcels delivered to an incorrect address entered by the customer.

  • If your parcel is returned to us due to an incorrect address, we can re-ship it once the correct details are provided. Please note: additional shipping fees will apply.

Delays

We do our best to get your order to you quickly. However, we are not responsible for delays caused by postal services, customs, or factors outside our control.

Thank you for your understanding! Feel free to contact us if you have any issues or questions.